We customise your TV hotel solution to suit you
Use TV as the medium of choice for communicating with your customers. Our graphic designers can create your own customised interfaces and content to showcase your services, events, visitor tips, etc. With our TV solution for hotels, the graphic possibilities are endless.
At check-in, guests are in a hurry and are not always receptive. And in the room, the paper room directory is no longer so popular (not eco-friendly, quickly damaged, needs to be updated regularly…). Good news: the solution is already in your room! Communicate all your information on TV: restaurant menu, train timetable, weather forecast…
Interact with your guests in their room via the TV. Easily modify or schedule your messages with a single click : your taxi has arrived, happy hour tonight… Connected to your PMS, the TV greets each guest with a personalised welcome message, and can also be used to reserve a table at the restaurant!
Do you manage a group of hotels ? A hotel chain ?
From your cloud-hosted tool, you can easily distribute content at national, regional or local level in a targeted way. You can also give each establishment room to manoeuvre, so that they can add the specific content that hits the spot.
Use your online Dashboard to track your TV hotel performance and generate regular reports: number of TVs turned on, services used, channel viewing rates, etc.
So you can adjust your offer to best meet your customers’ expectations, and control your communication across your entire network.
Enjoy 60 quality French and foreign channels to satisfy all your guests. Our TV hotel solution is based on our unique server, offering you interactive channels and functionality, whether your cabling is coaxial or IP.
Watch a video of our fully customisable TV hotel solution.
We manage your TV hotel solution from A to Z
As your single point of contact, we deliver a turnkey TV solution to brighten up your everyday.
In-depth site surveys, rapid installation and on-site maintenance are carried out by the same local team, guaranteeing quality and responsiveness.
What’s more, our technical support team supervises your installation remotely, 24/7. This means that any updates and patches are carried out automatically, without any disruption to your hotel !
We manage the reception of satellite and DTT TV channels, and their distribution through your IP (RJ45) or coaxial (round sockets) network.
How does it work? Our unique IPTV server, specially designed by our engineers for the hotel industry, provides all the functions. This means that maintenance and upgrades can be carried out automatically and remotely, with no need to intervene on site or in your room.
Take advantage of the most personalised TV hotel solution on the market, with a design entirely tailored to you, created by our graphic designers.
They will create your own 100% customised interfaces with your logo and graphic charter. Side, top or bottom menu, tablet format, videos, images in different formats… with no graphic limits.
We can supply you with Smart TV hotels from leading brands (Samsung, LG, Philips, etc.), or we can configure the solution for your existing TV set. The choice is yours !
Don’t hesitate to ask us for advice, we have a wide range of models available to suit all your needs.
To ensure that our quality of service meets your requirements, your dedicated contact person will be with you every step of the way. If necessary, our in-house 24/7 qualified after-sales service uses remote monitoring to check and reconfigure your installation in real time.
Have a TV project in mind? Questions? Our experts would be pleased to help
Tell us what you'd like and we'll be in touch as soon as we can
Hotels and residences already working with us
They trust us
What our clients say
Proachat Best Western
« We chose Passman to be one of our suppliers referenced within PROACHAT for the quality of their support and their ability to offer comprehensive and tailor-made solutions for our hotel members. »
Pierre & Vacances
« By choosing the Passman TV solution, we offer our guests a rich and customized TV experience for a high-range stay. »
STUDY CASE
Groupe 369° optimises hotel reception thanks to digital technology
Owner and manager of 8 top-of-the-range establishments, the group has chosen Passman for its digital solutions. In particular, connected TV.
Group members testify:
What are your digital challenges in terms of customer experience ?
‘We have strong human values and want digital technology to support the customer journey, while maintaining the right balance between digitisation and the human touch.
The tools we use are carefully selected to provide real added value for our customers and our teams. Passman provides us with solutions tailored to the diversity of our customer base.
Jeff Macquet, Group Sales and Marketing Director.
How does Passman IPTV help you to welcome your customers ?
‘The check-in moment is very important, but we don’t want guests to feel overwhelmed with information as soon as they arrive. That’s why we wanted to make all the information accessible directly from the guest’s room, when they really need it.
Thanks to IPTV Passman, guests can find out when the swimming pool is open, when the restaurant is open, and what activities and events are going on in the area, directly on the large screens of Samsung Smart TVs.’
Laura Astori, manager of L’Arboisie, Chalet Alpen Valley and Mamie Megève.
What are your digital challenges in terms of customer experience ?
‘In addition to purely informative content, connected TVs give guests access to the hotel’s available services.
Spa, restaurant menu, room service… they can book or order the services of their choice directly from their room, making it easy for the hotel to generate additional sales.’
Laura Astori, Director of L’Arboisie, Chalet Alpen Valley and Mamie Megève.
How have you been supported by our teams ?
‘The Passman teams are with us every step of the way, starting with an upstream audit to ensure that the solution meets our challenges and requirements.
Subsequently, the project manager oversees the roll-out in conjunction with our teams, right through to commissioning.
We also have a dedicated contact person who deals with requests and follows them up.
Finally, the technical service is available 24/7, guaranteeing continuity of service in the hotels .”
Marc Baltz, Group IT Director
Our hotel TV experts would be delighted to discuss your needs and offer advice