Passman, Wifi leader on the hotels market since 30 years
1 hotel out of 4 trusts us, why shouldn't you?
Aurélie Coquerel - Hotel Director
“Our customers expect impeccable hotel Wifi quality. Passman’s new Wifi Hôtelier technology has taken a huge load off our shoulders in these respects. We’re getting good marks and our customers are satisfied!”
Karim Soleilhavoup - General Manager
“Independent hotels have specific requirements and challenges. Passman’s teams know how to implement high-quality, adapted Wifi solutions, especially in non-standard buildings.”
Angèle Grolleau - Project Buyer
“Passman has adapted to the infrastructure of each of our hotel residences to build a high-performance installation. In this way, we appreciate the responsiveness and flexibility of the Passman teams in supporting the group.”
Christophe Fontanaud - Ass. Man. Saint James Hotel
“We can count on the Passman teams every day. Although Passman covers a very large volume of hotels, it remains a company on a human scale. This is a crucial point for us: proximity with our suppliers.”
Intelligent, high-performance hotel WiFi
As the leader in hotel Wifi, we equip one out of every four hotels in France. We design a customized Internet & Wifi solution for your hotel, adapted to your current and future needs. Our R&D teams work every day to deliver state-of-the-art performance. Our hotel Wifi solution is compatible with any network infrastructure, thanks to a robust installation and carefully selected hardware.
To offer high-performance Wifi to all your guests, intelligent bandwidth management is essential.
That’s why our engineers have designed a dynamic bandwidth management algorithm that optimizes bandwidth allocation between users, based on their real-time usage. The result is a 30% improvement in Internet adduction.
Finally, because excellence rhymes with transparency: consult your hotel’s Wifi performance and usage statistics at the click of a button on your online Dashboard, and generate regular reports.
A hotel Wi-Fi experience just like at home
37% of hotel guests complain that hotel Wi-Fi passwords are hard to deal with
Offer an intuitive and bespoke connection experience:
First, the customer connects to the hotel’s available WiFi network (name of your choice).
Automatic loading for the bespoke access portal in your hotel colours and the user’s language.
Tailored connection (one-click, via email, using a form, through a PMS, via social media or using a code).
Smooth browsing during a guest’s stay and automatic reconnection with roaming throughout the hotel.
Have a Wi-Fi project in mind? Questions?
Our experts would be pleased to help
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Your single contact for a turnkey Wi-Fi solution
In depth on site study
in order to offer you THE hotel Wifi solution perfectly adapted to your establishment.
Remote monitoring
we use our remote monitoring tools to control and reconfigure your installations in real time.
Qualified experts
Our qualified, bilingual in-house technicians are on call 24 hours a day, 7 days a week.
Bespoke Wi-Fi networks at the click of a button
- Thanks to your online tool, you can create and name your personalized networks independently, with specific, secure access parameters.
- You can also generate a dedicated, personalized network for each of your seminars, with guaranteed bandwidth, in just one click.
- What’s more offer your teams a permanent Wifi staff connection on a secure, independent network. You can also connect your professional equipment (VDUs, digital signage, video surveillance, etc.).
our customers' testimonials
Proachat Best Western
« We chose Passman to be one of our suppliers referenced within PROACHAT for the quality of their support and their ability to offer comprehensive and tailor-made solutions for our hotel members. »
Evancy Group
“It was unimaginable not to have high-performance hotel Wifi with robust equipment, especially on the coasts where the connection is often unstable. Today, Wifi has enabled us to improve the ratings our customers give us.”
CASE STUDY
Pierre & Vacances chooses Passman Wifi solution
More than 100 Pierre & Vacances residences are equipped with Passman Wifi, representing over 12,000 apartments connected and managed by our teams. Angèle Grolleau, Projects Buyer & Customer Experience, explains:
What are the challenges of hotel WiFi ?
Today, hotel Wi-Fi is an essential element for all players in the tourism industry.
In fact, it’s an indispensable service for our guests. That’s why we need to offer them a quality Wi-Fi service, wherever they are in our residences across France.
What criteria were decisive in choosing your hotel WiFi provider ?
Above all, responsiveness and availability are essential criteria.
Indeed, they are an integral part of our hospitality business, and we want to find these qualities in the partners and suppliers who work with us on a daily basis.
Which Wifi solution has been installed ?
Not only has Passman adapted to the infrastructure of each of our residences to build a high-performance installation, but they have also limited work and interventions within the apartments themselves. Whether it’s an IP network or a DSLAM, their all-wiring compatible technology is a real advantage.
What level of WiFi service do you offer your customers ?
We offer our customers a choice between two levels of Wifi guest.
The first level is free Wi-Fi access for all. And for guests who want higher-speed WiFi, we offer full access hotel WiFi at an additional cost. Finally, in our superior and exceptional accommodations, this full access wifi is offered free of charge.
How can our teams support you over the long term ?
We have a dedicated contact for the Pierre & Vacances account, and we appreciate her availability on all issues. In a few words, what we appreciate about Passman’s service is its responsiveness and flexibility in supporting the PVCP group and guaranteeing a satisfactory level of service for our customers.
Our hotel Wi-Fi experts would be delighted to discuss your needs and offer advice